Setting up Jira Service Desk

Jira Service Desk Consulting Case

Description

Consultancy services for a manufacturing plant which comprised setting up their first Jira Service Desk projects for different departments.

Goal

The Company was looking for extensive consultation on how to properly set up and implement the Service Desk platform to improve its process management. The company’s team includes over 1800 people.

Solution

Our Jira Consulting services included custom installation, plugin recommendations, and configuration, as well as workflow customization. Rozdoum experts configured all the necessary settings for the IT department, Supply division, and Legal department.

Technology

Jira Service Desk

Project management DevOps

Related apps

Requirements Clarity Map

The app for Confluence builds a graph of requirements’ clarity

Project management Charts & diagramming

Agile Remaining Estimate Counter

An app to summarize remaining estimated time.

Utilities Time tracking Project management