Description

Reopening Counter is an app that shows how many times a resolved Jira issue was reopened. A Dashboard Gadget provides a report on selected reopened issues and makes critical points of the development process visible.

Goal

The app goal is to show clear, relevant data about reopened issues that require additional efforts, budget, and time for fixing.

Solution

Reopening Counter provides transparent and visible data of reworked issues on two levels.

• In an issue view, the app shows the statistics of reopenings.
• With the Dashboard Gadget, a user can generate the report on reopened issues by selected parameters.

The data about reopened issues may simplify quality assessment of deliveries. The app helps to investigate weak points of a team and to highlight possible places for improvements.